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Do not get stranded! Join RAC and be a happy motorist!! Enjoy free roadside assistance throughtout the year!!!.
is RAC ?
is a pioneer emergency roadside assistance
service available to motorists allover the
United Arab Emirates.
2) What is emergency roadside assistance service ?
Assistance is exactly what the name implies
- an emergency rendered by official RAC
(AC) throughout the UAE 24 hours a day,
365 days a year.
are the various roadside assistance services available
at RAC ?
offers comprehensive roadside assistance
including minor mechanical adjustments,
vehicle towing, battery boost service, flat
tyre service, lockout service and
emergency petrol delivery.
4) What is the telephone number to call RAC on?
, for the benefit and convenience of its
members, provides a Toll Free telephone
facility, the number of which is 800-4-930
which works 24 hours a day, 365days a year.
5) Any spare parts supplied and installed by
RAC during minor mechanical adjustments?
does not supply or install any spare parts
required. It only carries out any minor
adjustments required (such as tightening
a loose battery terminal or spark plug,
adjusting the distributor cap etc.)
in order for the motorist to carry on with
his or her journey. If the problem still
persists or it warrants spare parts, then
the vehicle will
be towed to any garage of the member's
6) Who can get these services from RAC ?
Any person who
is a registered member at RAC
can avail the above services.
are the motor vehicles that are eligible to covered
by RAC membership? Is there any eligibility
Yes, there is
an eligibility criterion. Any passenger
vehicle of non-commercial in nature that
is less than ten years old and under 2.5
tonnes capacity is eligible to be covered
does one become a member of RAC ?
can become an RAC member by:
filling out a simple RAC
membership application form and sending
to RAC office
together with the prescribed annual membership
is the RAC annual membership fee?
are the service charges for various RAC services?
members all the above mentioned services
are totally Free of Cost.
many times in a year a member can get RAC services
As many services
as genuinely required.
other restrictions on the services?
Yes, none of
the RAC services
will be available more than once in 24 hours.Services
in Underground Parking, Multistoring Parking,
Sandy areas, Beaches, inside Shopping malls,
and other areas that are Restricted by the
the car covered under RAC membership is sold
and a new car is bought, will it be covered and
if so what is the procedure?
The member should
in writing, either by fax or e-mail of this
change in car duly giving all required information
about the new car.This Transfer available
are the places where RAC services are available?
All over and
any where within the United Arab Emirates.
inter-city or inter-emirate towing available and
if so what are the charges?
provides inter-city and inter - emirate
towing from anywhere to anywhere within
the UAE. While the minimum charge for this
service is AED 100.00, it could run into
several hundred Dirhams depending up on
the location and distance involved.
for RAC members
the services are Free of Cost!
there any restriction on the driver(s) driving the
car covered under RAC membership programme?
on the driver. RAC
services will be available to the vehicle
registered with RAC
irrespective of who drives the car.
towing service available from basement parking or
multi-level parking lots?
No, this kind
of service is not available because of the
difficulties, risks and safety regulations
any RAC member drives a vehicle other than
the one registered with RAC and require service,
can he or she get free service?
No, only the
car registered by the member with RAC
will be eligible for free roadside assistance
from RAC .
Any vehicle that is not registered with
its service will have to pay applicable
additional services such as car key collection from
place of work or residence of the member are required,
are they covered under RAC
No, any service
other than the stipulated six emergency
services, is not available.
is expected of the RAC members?
To keep the RAC
Membership Number that is given by RAC
handy and give it to them while seeking